# What to Do When Your Car Was Towed in Phoenix
If your car was towed in Phoenix, start by confirming where it was towed from, who requested the tow, and which towing company has the vehicle. Then call for current release instructions before going anywhere in person.
If you think Axle Towing has your vehicle, call 480-288-5526 or start with locate vehicle.
Quick answer
Do not assume vehicle release is available just because towing dispatch is 24/7. Dispatch can route towing requests around the clock, but release and office visits follow posted hours or arrangement.
What to gather first
| Detail | Why it helps |
|---|---|
| Pickup location | Apartment, HOA, commercial lot, street, garage, or private property. |
| Vehicle details | Plate, make, model, color, and VIN if available. |
| Date and approximate time | Helps locate records. |
| Property or police contact | Helps identify who requested the tow. |
| Your callback number | Needed for release instructions. |
What not to do
Do not drive to a yard without calling first. You may need current instructions, office/release availability, documentation, or payment details that vary by situation.
This article is not a legal-dispute guide. If you have a legal question, contact the appropriate authority, property manager, or legal professional.
Why use Axle's locate path?
Axle keeps the dispatch and release distinction clear so vehicle owners do not waste time.
Use:
- Locate Vehicle
- phone: 480-288-5526
- Contact Axle
For property managers
If residents frequently ask the same release questions, the property may need clearer communication before towing begins. Axle can help property teams set expectations around authorization, documentation, dispatch, and release instructions.
Start with private property impounds or parking enforcement.
Best next step
Call 480-288-5526 for current instructions, or use locate vehicle if you need to confirm whether Axle has the vehicle.
Axle Towing Team
Axle Towing & Impound is a private property towing specialist serving the Phoenix metro area with two secure impound yards in Phoenix and Apache Junction.